How Can We Help You?
Fastback Repair and Service Support
If the machine is currently covered by its warranty period, our service team will repair your ID Card Printer in-house free of charge. After the warranty period has ended, service and repairs are available for customers with a Service and Repair Plan. For more details about our Care Plans, click here.
Replacements, Refunds, and Fastback Trade-in
If the good you have purchased is faulty, it can be returned free of charge and we will provide you with a replacement. Refunds are accepted within 30 days of purchase. All packaging & accessories must be in the condition initially supplied for a full refund. Trade-ins are welcome so if you are looking for an upgrade, get in touch with us and we can offer you a deal.
Watch our Video Tutorials
Fastback Video Tutorials
Learn how to get the most out of your Fastback Binding Machine.
Whether you are just starting out or an experienced user, there is something for everyone. Visit our Fastback Video library at the link below.
Our Fastback How-to-Videos include How to Bind a Document with Fastback in 15 Seconds, How to Bind a Hardcover with Fastback, and What is the Difference is Between Fastback and Coil Binding?