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Install Evolis Ribbon Cartilage

Each Evolis ribbon is RFID tag embedded, which can tell you what kind of ribbon it is once it’s loaded, as well as how many prints are available, and when the ribbon is about to end. To load the ribbon, open the printer lid, drop in the ribbon, then close the lid. The packaging is then recyclable.

More information: Evolis Video Tutorials

Important Evolis Ribbon Notice

For a specific batch of Evolis ribbons (identified with a // symbol at the end of the reference on the packaging), please note that:

  • A manual selection of the ribbons' settings is required
  • Before using a new monochrome ribbon, it is necessary to roll up the ribbon slightly by hand so that the transparent/blue part of the film is no longer visible.
More information: Evolis Software Update 2022

Install Evolis ID Card Software

CardPresso, Edikio Guest, Edikio Price Tag

Insert the Evolis printer USB/CD key supplied with the printer. Go to the driver installation section in the Evolis USB/CD key. The driver installation program will guide you through the whole installation process. Wait until the printer driver has been fully installed before connecting the printer to the computer with the USB cable.

When you are finished, update your driver to the recent Evolis Software Update released by Evolis in March 2022 below.

Important Evolis Software Update

The lastest Evolis ribbons' generation requires several updates.

The following printers' models require this upgrade: Evolis Zenius, Evolis Primacy, and Edikio Flex.

To update your Evolis driver, click the link below and select your printer model.

HubSpot Video

Watch Evolis Video Tutorials

Our Evolis video tutorials explain how to set up, use, clean and update Evolis ID Card Printer software.

Alternatively, call us for Evolis ID Card Printer Support at

+353 1 460 2200.

Watch Edikio Video Tutorials

Our Edikio video tutorials go through step by step how to set up Edikio printers, and how to use the Edikio Price Tag and Edikio Guest software to create your cards.

HubSpot Video

Telephone Service Plans

Insure your Evolis ID Card Printer with a Telephone Service Contract, including no limitations on the amount of time we spend servicing your equipment, arising from normal machine use. Click below for info.

Contact DBC Group Service Team

Fill in the Contact Form below or Call us on +353 1 460 2200